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Privacy Policy

Effective Date: 15 May 2026
Last Updated:  15 May 2026
 

Preptily Career Consulting LLP, operating under the brand name “PrepTiv” (“PrepTiv”, “we”, “our”, or “us”), is committed to protecting your personal information and handling it responsibly in accordance with applicable Indian data protection and privacy laws, including the provisions of the Digital Personal Data Protection Act, 2023.

This Privacy Policy explains how we collect, use, store, process, share, and protect your personal information when you:

  • visit our website,

  • register for webinars, consultations, boot-camps, or courses,

  • interact with us through forms, chat, phone, email, or WhatsApp,

  • access our learning sessions, recordings, certifications, or services, or

  • otherwise engage with PrepTiv.

By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

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Quick Reference
 

Item                                                              Details

Legal Entity                                                  Preptily Career Consulting LLP

Brand Name                                                PrepTiv

Primary Jurisdiction                                    India

Minimum Age                                              18 Years

Certification Partner                                   Global Skill Development Council

Payment Gateway                                       PayU

Webinar Platform                                        Zoom

Analytics Tools                                             Google Analytics, Microsoft Clarity

Website Platform                                         Wix

Grievance Officer                                         Arnab Sen

Privacy Contact                                             info@preptiv.com

 

 

1. About Us
 

Legal Entity: Preptily Career Consulting LLP
Brand Name: PrepTiv

Registered Office: Innov8 Mantri Commercio, Tower A, 5th Floor, Bellandur, Bengaluru, Karnataka, India – 560103

Website: www.preptiv.com

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2. Information We Collect
 

We collect personal information that you voluntarily provide while interacting with our website, forms, programs, webinars, consultations, certifications, placement-support activities, or support channels.


Information You Provide

This may include:

  • Full name

  • Email address

  • Phone number

  • Professional experience

  • Job role or designation

  • Company or employer details

  • Resume/CV or LinkedIn profile (for interview preparation or where applicable)

  • Billing or invoicing information

  • Communication preferences

  • Information voluntarily shared during consultations, webinars, mentoring sessions, or support interactions


Automatically Collected Information

When you access our website or services, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website usage activity

  • Pages visited

  • Referral source

  • Approximate geographic location

  • Cookies and analytics data


PrepTiv does not knowingly collect sensitive personal information such as biometric data, health information, financial passwords, or government-issued identification numbers unless specifically required under applicable law or operational necessity.

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3. How We Use Your Information

We use your information for legitimate educational, operational, support, compliance, and business purposes, including to:

  • provide and manage our programs, courses, webinars, and services,

  • respond to inquiries and consultation requests,

  • communicate regarding registrations, schedules, certifications, or learner support,

  • share brochures, program details, and learning-related updates,

  • process payments and maintain financial records,

  • provide access to recorded learning sessions,

  • coordinate certification-related activities,

  • facilitate placement or career support activities where authorized by the learner,

  • improve user experience and website functionality,

  • maintain platform security and prevent misuse,

  • comply with applicable legal, regulatory, taxation, accounting, or contractual obligations.

We may also use limited data for internal analytics, operational reporting, learner engagement, service quality improvement, and fraud prevention.

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4. Consent and Communication

When you voluntarily submit information through our website forms, webinar registrations, consultation requests, chatbot interactions, WhatsApp communication, or other communication channels, you authorize PrepTiv to contact you regarding:

  • programs,

  • certifications,

  • webinars,

  • consultations,

  • learner support,

  • service updates,

  • career support services,

  • and related educational offerings.

Communication may take place through:

  • Email

  • Phone calls

  • WhatsApp

  • SMS or messaging platforms


Users may opt out of non-essential promotional communication at any time by contacting us or using unsubscribe options where available.


PrepTiv recommends that users review the consent or authorization notice displayed on applicable forms before submitting their information.

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5. Sharing of Information
 

PrepTiv does not sell personal information.
 

We share limited personal information only where reasonably necessary for legitimate educational, operational, legal, compliance, certification, or service-related purposes.
 

Certification Partners

Where applicable, learner information may be shared with authorized certification bodies or training partners for certification processing, examination coordination, credential issuance, validation, or verification purposes, including:

  • Global Skill Development Council

  • Scrum Alliance


Placement and Career Support

If you participate in Interview preparation assistance or career support activities, your resume/profile may be shared with recruiters, employers, or hiring partners only after your authorization or consent.
 

Service Providers and Platforms

PrepTiv uses third-party platforms and service providers to support operations, including:

  • payment processing,

  • CRM and learner management,

  • webinar hosting,

  • analytics,

  • cloud storage,

  • communication services,

  • and website operations.

Such providers may include:

Such service providers are granted limited access only as reasonably necessary to provide their services.


Legal Requirements

We may disclose information where required:

  • under applicable law,

  • pursuant to lawful requests from authorities,

  • in response to court orders or legal processes,

  • or where necessary to protect our legal rights, users, systems, operations, or public safety

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6. Payment Information

Payments are processed through secure third-party payment gateway providers, including PayU, Skydo, SBI.

PrepTiv does not store complete debit card, credit card, CVV, UPI PIN, or banking credentials on its own servers.

Billing, transaction, taxation, GST-related, invoicing, refund-related, dispute-resolution, chargeback-related, and grievance-related records may be retained as required for accounting, fraud prevention, legal compliance, consumer dispute handling, audit, operational, or contractual enforcement purposes.

7. Session Recordings

Live webinars, mentoring sessions, workshops, or training sessions conducted through platforms such as:

may be recorded for:

  • learner access,

  • training purposes,

  • quality improvement,

  • internal documentation,

  • educational continuity,

  • or learner support purposes.


Where reasonably practicable, participants will be informed before recording begins.

Such recordings are accessible only to authorized personnel and registered learners associated with the relevant program or session.


Recordings are not shared publicly or used for external marketing purposes without additional authorization where required.

By participating in such sessions, you acknowledge and consent to potential recording of audio, video, screen-sharing, chat interactions, or related participation data.

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8. Cookies and Analytics Policy

Our website uses cookies and similar technologies to improve user experience, analyze traffic, maintain security, and enhance website functionality.

Cookies may help us:

  • remember user preferences,

  • understand website usage patterns,

  • improve website performance,

  • personalize content,

  • maintain website security,

  • and enhance learner experience.

We may use analytics and tracking tools including:

These tools may collect technical and behavioral information regarding your interaction with our website.

Users may manage or disable cookies through browser settings. Certain website features may not function properly if cookies are disabled.

Where applicable, PrepTiv may display cookie notices, consent banners, or preference management tools on its website.

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9. Data Storage and Security

PrepTiv implements reasonable technical, administrative, and organizational safeguards to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

Personal information may be stored using:

  • secure cloud-based systems,

  • CRM platforms,

  • encrypted communication channels,

  • internal operational tools,

  • and restricted-access storage systems.

Access to personal information is limited to authorized personnel, teams, or service providers who require such access for legitimate operational purposes.

While we strive to protect information using commercially reasonable safeguards and industry-standard practices, no method of electronic storage or internet transmission is completely secure, and absolute security cannot be guaranteed.

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10. Data Retention

PrepTiv retains personal information only for as long as reasonably necessary for:

  • educational delivery,

  • learner support,

  • certification activities,

  • operational purposes,

  • legal compliance,

  • dispute resolution,

  • record-keeping,

  • fraud prevention,

  • or legitimate business requirements.

Generally:

  • learner and transaction-related records may be retained for up to 7 years where required for legal, taxation, accounting, audit, or operational purposes,

  • webinar or consultation inquiry data may be periodically deleted if inactive,

  • marketing communication data may be removed following unsubscribe or opt-out requests, subject to reasonable operational timelines,

  • session recordings may be retained for learner access and training continuity purposes for a reasonable duration.

Inactive or unnecessary data may be periodically deleted, anonymized, or securely archived.

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11. Data Breach and Security Incidents

In the event of a data breach or security incident affecting personal information, PrepTiv will take reasonable steps as required under applicable law, including investigation, mitigation, and notification to relevant authorities or affected individuals where legally required.

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12. Your Rights

Subject to applicable law, you may have the right to:

  • request access to your personal information,

  • request correction or update of inaccurate information,

  • request deletion of certain personal information,

  • withdraw consent for specific processing activities,

  • opt out of non-essential communications,

  • raise privacy-related concerns or grievances.


Such requests will be processed subject to applicable legal, operational, taxation, accounting, record-keeping, and compliance requirements.

To exercise such rights, you may contact us using the details provided below.

PrepTiv may request reasonable verification before processing certain requests.

PrepTiv aims to respond to privacy or grievance-related requests within 30 business days wherever reasonably practicable.

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13. International Users

While PrepTiv primarily operates in India, our services may be accessed by learners located outside India.

By using our services or submitting your information, you understand and agree that your information may be processed, stored, or accessed in India or other jurisdictions where our authorized service providers operate, subject to applicable safeguards and legal requirements.

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14. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, platforms, tools, or services.

PrepTiv is not responsible for the privacy practices, policies, or content of such third-party platforms. Users are encouraged to review the respective privacy policies of external websites or services before sharing personal information.

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15. Children’s Privacy

PrepTiv’s services are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from individuals below 18 years of age. If we become aware that such information has been inadvertently collected, we will take reasonable steps to delete the information from our systems.

If you believe a minor has submitted information to us, please contact us immediately.

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16. Changes to This Privacy Policy

PrepTiv may update or modify this Privacy Policy from time to time to reflect:

  • legal updates,

  • operational changes,

  • service improvements,

  • regulatory requirements,

  • security enhancements,

  • or business practices.

The updated version will be published on our website with the revised effective date.

Your continued use of our website or services after such updates constitutes acceptance of the revised Privacy Policy.

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17. Contact and Grievance Officer

For privacy-related concerns, requests, complaints, or questions regarding this Privacy Policy or your personal information, you may contact: 
Grievance Officer: Arnab Sen
Email: info@preptiv.com
 

Preptily Career Consulting LLP
Innov8 Mantri Commercio, Tower A, 5th Floor, Bellandur, Bengaluru, Karnataka, India – 560103

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